Support
Need help with Rome Unfolded? Email us at contact@romeunfolded.com and tell us what happened. Including your device, app version (Profile → Settings) and the email on your account helps us reply faster.
Manage or cancel your subscription
Subscriptions are billed by Apple or Google, so they are managed there. On iPhone, open Settings → your name → Subscriptions → Rome Unfolded. On Android, open Google Play → Profile → Payments & subscriptions → Subscriptions. For a refund, request it from Apple (reportaproblem.apple.com) or Google Play.
Restore a purchase
Sign in with the same Apple ID or Google account you used to subscribe, then open the subscription screen and choose Restore Purchases.
Sign-in or account problems
Use “Forgot password” on the sign-in screen to reset your password. If you still cannot get in, email us from the address on your account.
Missing progress
Progress syncs when you are signed in and online. Sign in with the same account on each device, open the app with a connection for a few seconds, then reopen it. If progress is still missing, email us.
Delete your account and data
In the app, open Profile → Settings → Delete Account. You can also email contact@romeunfolded.com and we will do it for you. See our privacy policy for details.
Report a historical error
We work to keep every story accurate. If you spot a mistake, email us with the lesson name and what you think is wrong, and ideally a source.
